PRIVACY POLICY OF SERVITEL LTD

Privacy Policy

Ai sensi del nuovo regolamento europeo in materia di protezione dei dati personali n. 679/2016/CE la Servitel LTD è consapevole che privacy e sicurezza costituiscono un serio motivo di preoccupazione per i clienti che effettuano acquisti online. Abbiamo adottato una serie di misure volte a garantire la riservatezza delle informazioni personali, fra cui la tecnologia di crittografia, per semplificare la trasmissione dei dati su tutte le nostre pagine Web sicure. Servitel LTD si impegna a proteggere la privacy degli utenti. Per ulteriori informazioni su siti e servizi di Servitel LTD specifici a disposizione dell'utente, prendere visione dell'informativa sulla privacy online di gatewaysms.it riportata di seguito. La presente informativa sulla privacy online di Servitel LTD si riferisce ai dati raccolti da Servitel LTD attraverso i servizi e i siti Web che riportano tale informativa e tramite i servizi di assistenza tecnica non in linea. Non si riferisce invece a quei siti, servizi e prodotti Servitel LTD che non riportano tale informativa o un collegamento ad essa, oppure che si rifanno a una propria informativa sulla privacy. Alcuni dei prodotti, dei servizi e delle funzionalità menzionati nella presente informativa potrebbero non essere disponibili su tutti i mercati al momento della redazione di questo documento. Tenga presente che possiamo rivelare informazioni specifiche se richiesto dalla legge. Questa Informativa sulla privacy è governata dalla legge maltese.

Collection of Personal Information
Servitel LTD sites require the insertion of personal information such as e-mail address, name, private or work address and telephone number. It is also possible that demographic information regarding the user is collected, such as zip code, telephone and/or mobile number, tax code and/or VAT number. Completing a purchase or subscribing to a paid service DOES NOT imply the request for other data such as the credit card number.

DATA PROCESSING PLACE
The treatments connected to the web services of this site take place at the aforementioned company headquarters and are handled by personnel in charge of processing, or by persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated.

Using Your Personal Information
Servitel LTD collects and uses the user's personal information to ensure the functioning and improvement of its sites and services. The use of the data is aimed at improving the efficiency of customer service; to make sites or services more user-friendly; simple to use eliminating the need for a to repeatedly enter the same information, to conduct research and analysis aimed at improving products, services and technologies as well as to display personalized advertising content and messages according to the user's interests and preferences. Personal information is also used for communications with the user. it is expected to send mandatory service communications such as welcome letters, billing reminders, information on technical issues of the services and security alerts.

OPTIONAL PROVISION OF DATA
Apart from what is specified for navigation data, the user is free to provide the personal data contained in the estimate request forms, or in any case indicated in contacts to request the sending of informative material or other communications. Failure to provide them may result in lead to the impossibility; to obtain what is requested.

Sharing of personal information
Except in the cases described in this statement, personal information will never be disclosed outside Servitel LTD and its subsidiaries and affiliates without the user's prior consent. No Servitel LTD site shares contact information with third parties.

Access to personal information
Depending on the respective service, this is the case. You can view or change your personal information online. To prevent your personal information from being viewed by third parties, we will take steps to prevent your personal information from being viewed by third parties. access with your credentials (login and password). The appropriate method or methods for accessing personal information will depend on the site or services used.

Protection of personal information
Servitel LTD is committed to protecting the security of users' personal information. Various security technologies and procedures are employed to protect personal information from unauthorized access, use or disclosure. For example, the personal information provided is stored on systems with limited access, installed in controlled premises. The transmission of highly confidential data (such as your password) over the Internet is protected by encryption, for example with the SSL (Secure Socket Layer) protocol. The password used to protect your accounts and personal information must be the same. be kept carefully by the user himself in order to guarantee its secrecy. Do not share this information with anyone. If you are sharing your computer with other users, it is safe to do so. it is advisable to always log out before leaving a site or service, in order to protect access to information by users who will use the machine later

Collection and Use of Children's Personal Information
Many Servitel LTD sites and services are designed for a general audience and do not knowingly collect any personal information from minors.

Data collection relating to the SMS service
The Customer or the User who enters or otherwise processes the data of third parties must guarantee, assuming all connected responsibility, the data of third parties. to have previously provided third parties with information relating to privacy and to have acquired the required Consent to Data Processing, pursuant to art. 7 of the GDPR.
The data relating to transmissions made by Servitel Ltd customers (telephone numbers of the recipients/users) and communicated to Servitel Ltd by the customer will be kept in the Servitel Ltd database only for the purpose of providing information. to manage possible critical issues; concerning technical assistance, possible abuses and for statistical purposes and, in any case, in accordance with the with the art. 6 of the GDPR.
Data concerning telephone numbers of recipients/users and Data concerning communications made by Customers will never be used by Servitel Ltd for purposes other than those permitted or transferred to third parties.
The telephone numbers of the recipients will not be notified. never sent any commercial information, promotional communication or notice of any kind from Servitel Ltd.
Traffic information is stored by Servitel Ltd in accordance with the law. to the express Consent given with the contract by the Customer who uses the services provided by Servitel Ltd for a period not exceeding 24 months for the purpose of Of:
a) investigation and prosecution of crimes;
b) documentation in the event of dispute of the invoice or for the claim of payment even in court;
c) marketing of electronic communication services or for the supply of value-added services;
d) internal organization and statistical surveys, as well as to satisfy any requests for delivery and/or display of data made by authorized subjects such as, by way of example, public authorities; administrative, judicial or public security forces.
The content of the SMS is not included. kept by Servitel Ltd in accordance with the to the express Consent given with the contract by the Customer who uses the services provided by Servitel Ltd, for a period not exceeding 12 months for consultation by the Customer, by accessing the site www.gatewaysms.it accessible via personal login and password.

Use of Cookies
Servitel LTD websites use "cookies" to allow access to services and personalize interaction with users. A cookie is a small text file stored on your computer's hard drive by the web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Is not serious; You can use cookies to run programs or introduce viruses into your computer. One of the main functions of cookies is; storing user preferences and other computer-related information to save time and eliminate the need for a login. the ability to repeatedly enter the same information as well as to view content and advertising; customized during site visits.
Read here Cookie Policy for further information on cookies.

Changes to this information
This information will be provided to you. occasionally updated in order to be adapted to the changes made to the services as well as; to customer suggestions. In the event of changes to this information, it will be communicated. changed the last updated date at the bottom of the document. In the event of substantial changes to the information or in the event that Servitel LTD decides to change the methods of of use of personal information, such changes will be prominently published before their effective entry into force or notified directly to the user. We recommend that you regularly view the information to keep up to date on how to proceed. of protection of the information adopted by Servitel LTD.

Interested parties are informed of the rights that art. 7 of the "Code regarding the protection of personal data" gives citizens. In particular, interested parties can obtain from Servitel LTD confirmation of the existence or not of their personal data and their availability in an intelligible form. Interested parties may also ask to know the origin of the data as well as its origin. the logic and purposes of on which the treatment is based; to obtain the update, rectification or, if applicable, interest, data integration, as well as the cancellation, transformation into anonymous form or blocking of data processed in violation of the law. Finally, the interested parties can oppose, for legitimate reasons, the data processing even if pertinent to the purpose of the collection and in any case in the case of treatments carried out for commercial purposes.

Postal Address:
Servitel LTD
The Penthouse, 20 Lyons Range Court, Bisazza street
Sliema SLM 1640
Malta

email: servitel@servitelit.com
Owner and Data Processing Manager is Servitel LTD, in the person of its legal representative.

Last Revision: 25/05/2018

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